Tuesday, May 3, 2016

Free Dining

Free Dining
Yes, it is that marvelous time of year again, when Disney releases their Free Dining promotion.  You look at the dates – yes, those are the dates we want to visit!  You look at the resorts that are excluded – nope, don’t want any of those!  So, you are all set, right?  Well, not really.






Remember, Disney is first and foremost a business.  Releasing any promotion is a calculated business move. If resort A is selling well there will be fewer rooms available during that promotion.  If resort B is not selling as well, there ‘might’ be more room available; but again, think of it the way a business owner would think.

A business owner says, “If I have to give away dining to people to stay, I want to get as much money from them as I can.  I’ll make the ‘deal’ contingent on a few more expensive things (like park hopper and a minimum number of day’s tickets) and only offer my most expensive options (like a preferred room with a view).  Then, if I only offer a limited number of rooms for each day of the promotion, I can create my own artificial ‘shortage’ (Remember the Cabbage Patch craze of the 80’s or the more recent Tickle Me Elmo?)

“Then I’ll keep promoting it even though I know all the rooms are gone!”

Like it or not, this is a basic business principle.  Get the customer craving your product until it is gone, and keep them wanting it.



Bottom line is, just because your dates are right and your resort is included in any particular promotion (like Free Dining) doesn’t mean it is available for YOUR dates and resort.

So, now you are sad.  You can’t find Free Dining for your dates and resort.  Now what?

Free Dining is not always the best deal.  Let’s do some simple Mickey Math.


Free Dining vs a percentage off room

If you have one adult going for four nights in a moderate resort, your savings will be $63.70 with Free Dining

If you have two adults and two children under the age of 10 going for four nights in a moderate, your savings will be $692.40 with Free Dining.

If you have one adult staying for four nights in a moderate, your savings would be $234

If you have two adults and two children under the age of 10 going for four nights in a moderate, your savings would be $234

If you have either of those two scenarios staying in a Deluxe your savings would be $489.60

To complicate it a bit more, remember that both of these promotions may be going on at the same time.  With each promotion Disney has, there are separate ‘pools’ of rooms allotted to it.

In our hypothetical scenario we have a Free Dining promotion where they decide to put a total of 20 rooms per day during week A, and only 10 rooms a day for week B.  For the same resort.  Then to break it down farther, for week A, they allot only one standard room, and the rest are split up between various views.  While for week B, they allot no standard rooms, only an assortment of various views.

In this hypothetical scenario we also have a percentage off room promotion.  Here they decide that for week A, they want to put a total of 35 rooms in the pool for each day, and for week B they want a total of 10.  For week A, they are allotting only one preferred room and the rest are standard.  For week B, they are all standard.

From a purely business standpoint, with Free Dining, they want to get you to pay for the preferred rooms.  That way they make more money.  For the percentage off rooms, they want more standard rooms to get the deep discounts.

Keep in mind, that while the 'pool’ of rooms may be located anywhere within its category in the resort, they are set aside for that particular promotion and cannot be moved around.

So, even if you find a non-discounted room available for your dates, that has absolutely nothing to do with being available for any specific promotion!  And finding one for the percentage off room has nothing to do with it being available for the free dining promotion.

Bottom line…it is Disney’s party and Disney’s game.  They set the rules and they own, not only the ball but the arena you are playing in.



So now the question is, How can I guarantee I get Free Dining?  Well, truly there is no way to GUARANTEE it, but you can greatly improve your chances by doing a few things.  1- Be flexible.  This means flexibility in your dates, resorts, types of rooms as well as the discount.  Don’t be convinced that Free Dining is your best bet! 2- Book the room you want at the price that fits your budget.  Consider a promotion as a bonus, and not a requirement.  Don’t set the bar at “If we don’t get Free Dining, then we aren’t going!”  More often than not, you will be disappointed.  3-Please read and then re-read this one because it is the MOST important one- Use a Travel Professional!

Sometimes (but not always) we might get a semi heads up that a new promotion is about to be released.  When we do, we are up at ‘Zero Dark Thirty’ (literally!) online booking, doing the math, comparing the discounts, making the changes we can online and then calling in the rest. 

Hold times on release dates can be (and usually are) in excess of four HOURS!  And once you are finally with a Cast Member, you are limited to how many things you can do.  Sometimes it is transactions sometimes it is a time limit.

Your travel professional works hard for you.  Often times a release day can start at 4am and does not end until midnight, when the last email goes out.

So, is Free Dining in your future?  Maybe.  But if not, your Travel Professional is here to make sure you get the best value for your
vacation dollars.