I have two responses
when I tell someone I am a Travel Professional.
- I didn’t know they still exist.
- Why should I use a Travel Agent?
To the first one I laugh and assure them I exist. To the second I tell them they shouldn’t use
a Travel Agent. They should use a Travel
Professional!
There are several analogies that come to mind.
-I can change my own oil.
It is not complicated, but I know it is something I’d mess up!
-Cutting (or coloring) my hair is something I can do on my
own, but I get better results if I use a professional.
-Anyone can go online and book a room; but do you really
like that view of the garbage cans?
Yes. You can book
online yourself, but then what do you do when you have a question or problem?
A Travel Professional is not an order taker. We spend most of our time researching and
learning about the various destinations and resorts. We listen to our clients so we can craft the
perfect Family Getaway for THEM. We are
there for our clients from the planning until after they get home. We advise them on the travel documents they
need for their particular travel (Do I really need a passport for this
cruise?). We double and triple check the
information on their documents (Are you sure he spells his name with an I and
not an E?). We check in with them when
they get home (Tell me about your amazing time.
Is there anything I or the resort could have done to make your trip
better?).
You don’t get that if you book direct or online.
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